You can force a re-installation of the firmware from flash to the disk. This is helpful if you have lost your admin password and want to set it back to default, if errors in your network settings has made it impossible to connect to the ioSafe R4, or if you suspect that the operating system on your disk may somehow be corrupt. The firmware re-installation process will not touch your data volume.
Here are the steps:
- Power down the ioSafe R4.
- Locate the factory defaults reset switch.
- Get a straightened paper clip and depress the recessed switch while the power is off, and then power on the ioSafe R4, keeping the switch depressed for about 5 secs.
- You will see the drive LEDs in the front blink once. Release the switch immediately. Do not wait for the 2nd blink which will cause the ioSafe R4 to reset itself to factory default and wiping out your data. If you see the LED flash a 2nd time, turn off the power immediately from the back.
The firmware installation will begin from that point. You can monitor the progress with RAIDar. You admin password will reset to 'iosafe1'.