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FAQ ioSafe R4

How do I use the BitTorrent Download Manager?

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Please see the Using the BitTorrent Download Manager article on the ReadyNAS homepage.

 

How do I troubleshoot ioSafe R4 Photos problems?

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Please visit this forum thread for ioSafe R4/ReadyNAS Photos troubleshooting tips.

 

How do I share photos with ioSafe R4 Photos?

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Please see the Sharing your photos with ioSafe R4/ReadyNAS Photos article on the ReadyNAS homepage.

 

Can I use the 2nd ethernet port on the ioSafe R4 for load-balancing / teaming?

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No, the second port is available so the ioSafe R4 can be accessed from 2 physically seperate networks.

 

Can I use a serial-to-USB converter from a serial port-only UPS to the ioSafe R4?

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No, unfortunately the signals do not map correctly for the UPS driver with the converter cabling.

 

The hard disks in the ioSafe R4 are reporting high SMART Raw Read Error Rate, Seek Error Rate, and Hardware ECC Recovered. What should I do?

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Seagate uses these SMART fields for internal counts, so this is a known issue with Seagate disks. Look for abnormal counts in other fields, especially Reallocated Sector Ct and ATA Error Count.

 

Why do my disks not spindown?

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First, make sure the ioSafe R4 has been updated to the latest RAIDiator 3 or later release. Earlier RAIDiator releases do not support disk spindown. Next, disable services that you don't need -- UPnP is one such service that might prevent your disks from spinning down.

 

What do I need to do to get UPS alerts and proper shutdown on battery low condition?

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Simply refer to the Hardware Compatibility List for a compatible UPS and plug the USB monitoring cable to the ioSafe R4. FrontView will detect that your UPS is detected, and any UPS alerts will be automatically sent to the Alert contact list. Upon battery-low condition, the ioSafe R4 will power down gracefully.

 

Can I attach the ioSafe R4 to a USB port on the PC?

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The ioSafe R4 will not work as a target USB device.

 

What BitTorrent client is on my ioSafe R4?

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the ioSafe R4 BitTorrent client will appear as "BitTorrent SDK 2.0" to other clients.

The BitTorrent SDK for Devices is the official BitTorrent release for embedded devices representing the latest in BitTorrent protocol enhancements and compatible with all standard PC clients.

 

Why is my USB drive not being detected?

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Please check if your drive is listed in the Hardware Compatibility List. It may be using a chipset that may be currently incompatible with the ioSafe R4. If your drive is a 3.5" disk, please use an AC adaptor instead of getting power from USB bus.

 

What devices can I attach to the ioSafe R4 USB ports?

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You can attach printers, external hard disks, flash devices, UPS, USB hub, and wireless adapters. Please see the Hardware Compatibility List for the complete list of devices.

 

I'm having printing problems with Windows XP. What can I do to get printing to work?

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Ever since Windows XP SP2, some printer drivers really slowed down with Windows Printing. If you have have one of those printers/drivers, a nice workaround is to use IPP instead of Windows Printing. An easy way to setup IPP Printing is by downloading Bonjour for Windows from Apple's website, and just follow the wizard as it discovers and sets up IPP.
Read more...
 

Can I attach two or more USB Printers to the ioSafe R4?

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Yes, you can attach multiple USB printers to the ioSafe R4.

 

Are USB multi-reader devices supported on the ioSafe R4?

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Currently multi-readers are not supported.

 
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